Terms and Conditions

Last updated: 4 February 2026

These Terms and Conditions (“Terms”) govern your access to and use of Driftmark (the “Service”). By creating an account, accessing the Service, or otherwise using it, you agree to these Terms. If you do not agree, do not use the Service.

The Service is currently provided in Early Access. This means that features may change, be added, or be removed, and that the Service may contain errors or interruptions. Early Access does not change your statutory rights, but it does affect what you may reasonably expect regarding stability and feature availability.

Who we are and how to contact us

“Driftmark”, “we”, “us” and “our” refer to the operator of the Service. For support, questions, and notices related to the Service, contact support@driftmark.eu. This is the only support channel provided at the moment.

Eligibility and accounts

You must be at least 18 years old (or have the legal capacity to enter into binding agreements under Swedish law) to use the Service. You are responsible for all activity that occurs under your account and for keeping your login credentials confidential. You must provide accurate account information and keep it updated.

We may refuse registration or suspend an account if we reasonably believe that the Service is being used unlawfully, abusively, or in a way that risks harm to the Service, other users, or third parties.

The Service and acceptable use

Driftmark is a platform intended to help organisations publish service status information (for example, incidents, maintenance notices, and uptime communication). You may use the Service only for lawful purposes and in accordance with these Terms.

You must not attempt to interfere with, disrupt, overload, or reverse engineer the Service, or bypass any access controls. You must not use the Service to publish content that is unlawful, infringes intellectual property rights, violates confidentiality obligations, is deceptive, or otherwise could reasonably cause harm to users or the public.

Your content and responsibility

You are responsible for all data, text, and other material you submit, publish, or otherwise make available through the Service (“User Content”). You represent that you have the necessary rights to publish your User Content and that doing so does not violate law, contract, or third-party rights.

You grant us a limited, non-exclusive right to host, store, process, and display your User Content to provide and operate the Service, including making it available to end users visiting your status pages. This right lasts for as long as your User Content remains in the Service, and only for the purposes described in these Terms.

We are not responsible for the accuracy, completeness, or legality of User Content. Driftmark is not a monitoring or alerting authority; you remain responsible for how you communicate incidents and service availability to your own users.

Privacy

Our processing of personal data is described in a separate Privacy Notice. You should read it carefully, as it forms an important part of your relationship with Driftmark.

Availability, changes, and Early Access nature

We aim to provide a reliable service, but we do not guarantee uninterrupted availability or that the Service will be error-free. Maintenance, updates, capacity constraints, and technical issues may result in downtime, delays, or loss of functionality.

We may change the Service over time, including changing or discontinuing features, imposing technical limits, and adjusting security requirements. Where changes materially affect your use of the Service, we will aim to provide reasonable notice within the Service or by other reasonable means, but this may not always be possible in urgent cases.

Suspension and termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if your use poses a security risk or harms the Service or other users.

On termination, your right to use the Service ends immediately. We may delete or anonymise data associated with your account in accordance with our Privacy Policy and any applicable legal obligations.

Intellectual property

We and our licensors own all rights in the Service, including software, design, trademarks, and documentation, except for User Content. You are granted a limited, personal (or internal business) right to use the Service in accordance with these Terms.

You may not copy, modify, distribute, sell, lease, or create derivative works from the Service or any part of it unless you have our written permission or the right follows from mandatory law.

Disclaimers

The Service is provided “as is”. To the extent permitted under Swedish law, we do not provide warranties that the Service will meet your requirements, that it will be available at all times, or that it will be free from defects.

Driftmark does not provide legal, regulatory, or compliance advice. Any information made available through the Service is general in nature and provided for operational communication purposes.

Limitation of liability

To the extent permitted under Swedish law, we are not liable for indirect or consequential losses, including loss of profit, loss of business, loss of goodwill, loss of data, or claims from third parties, even if such losses were foreseeable.

Our total liability for damages arising out of or in connection with the Service is limited to the amount you have paid to us for the Service during the three (3) months immediately preceding the event giving rise to the claim. If no fees have been paid for that period, our total liability is limited to SEK 1,000.

Nothing in these Terms limits liability that cannot be limited under Swedish law, including liability for intent (uppsåt) or gross negligence (grov vårdslöshet), or other mandatory consumer protections where applicable.

Indemnity

If your use of the Service, your User Content, or your breach of these Terms results in claims from third parties against us, you agree to indemnify us for reasonable costs and damages we incur due to such claims, to the extent permitted under Swedish law. This does not apply where we have acted negligently or unlawfully.

Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will aim to provide notice within the Service or by other reasonable means. Continued use of the Service after the changes take effect means you accept the updated Terms.

Governing law and disputes

These Terms are governed by Swedish law, without regard to its conflict of law rules. Any dispute arising out of or in connection with these Terms or the Service shall be finally settled by Swedish courts, with the Stockholm district court (Stockholms tingsrätt) as the court of first instance, unless mandatory law provides otherwise.