Help, Support & Documentation

Find answers, get support, and explore the API. Driftmark is intentionally small – so is our documentation.

Knowledge Base

We’re building a concise set of guides that cover the essentials: setting up your status page, managing incidents, and keeping your communications clear.

Coming soon

• Getting started: organisations, pages, and services
• Incident workflow: create, update, resolve
• Maintenance announcements
• Status history and transparency best practices
• Privacy and analytics (what we do – and don’t – track)

Until the Knowledge Base is live, feel free to contact us – we’ll help you get unstuck and we’ll use your questions to improve the docs.

Support

Support is handled by email. That keeps things simple and works well for an early-stage product. Contact us at support@driftmark.eu.

We aim to reply quickly during normal European business hours, but response times may vary while we’re in early access.

API documentation

Driftmark will include an API for teams that want to automate incident updates, integrate with monitoring, or publish status from internal tooling.

During early access, we’ll share documentation with selected teams and iterate based on real integration needs.

What the API focus on

• Creating and updating incidents and maintenance
• Setting service/component status
• Fetching status, incident history, and page metadata
• API tokens and scoped access (organisation/page)

If you already know what you want to integrate, email support@driftmark.eu with a short description – we’ll prioritise the endpoints that matter.